Work / A completed project and working examples
Read about the applicant system for a London recruitment startup, then try an enquiry tool and explore five proposed project directions.
Completed client work
For a London recruitment startup, I built a Webflow application form, routed submissions through Zapier to Airtable and created a profile record and a Pipeline entry linked to the role.
The form included an optional CV upload and optional diversity questions. The delivery included a written handover guide. No recruitment outcome or time saving is claimed.
Try it / Interactive enquiry desk
Open an enquiry, assign an owner and record what happens next. See how a focused tool could make the work easier to follow.
Could you help with a small office refurbishment? I’d like to understand the next steps for a quote.
No live inbox or customer data is connected. This demonstrates a possible interface; the final workflow depends on your team and tools.
Discuss a tool like thisEnquiries arrive while a small team is busy. A message can sit in an inbox without a clear owner or next step.
Capture each enquiry in one reviewable list, assign an owner, record the next action and flag messages waiting for a reply.
What to measure. Time to first reply and enquiries left waiting, measured over the same period before and after the change.
Talk about a similar taskA quote is sent, then its status and follow-up can be lost across email, notes and a spreadsheet.
Keep quote status and the next action together. Flag items waiting for a reply and prepare a follow-up draft for a person to review.
What to measure. Time spent checking quote status and the time between a quote and its reviewed follow-up.
Talk about a similar taskA service business can miss a booking request when the team is handling customers or working away from the inbox.
Collect the requested details, check availability where a calendar source exists, and place requests that need a decision in a staff queue.
What to measure. Time from request to staff response, and the number still waiting at the end of an agreed period.
Talk about a similar taskTeams spend time asking for missing forms and files, then checking which items are still outstanding.
Show the requested items, what has arrived and what needs review. Prepare reminder drafts for a person to approve.
What to measure. Time spent following up and the time from the first request to a complete, reviewed set.
Talk about a similar taskSomeone copies invoice or order details between files and spends time checking for mismatches.
Use an agreed input layout to capture fields, apply explicit checks and show exceptions for human review before the next step.
What to measure. Handling time, correction work and review time on a representative set of documents.
Talk about a similar taskA small first step
A 15-minute video call with me. Get a short written note with 2 or 3 fixes and a fixed price for each. No obligation. Build work is not included.
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